RETURN POLICY

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

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Customized enamelware cannot be returned. 

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Additional non-returnable items:

* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a coupon credit of the same value of returned goodwill automatically be applied to your next purchase. The coupon will be intimated through email.
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at contact@vedec.net and send your item to: 641-642 VIVEK VIHAR, NEW SANAGNER ROAD, JAIPUR, RJ, 302012, India.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to them to give to you later, we will send a refund to the gift giver and he will find out about your return.
 

Shipping

To return your product, you should mail your product to: Enamelware Unlimited  641-642 VIVEK VIHAR, NEW SANAGNER ROAD, JAIPUR, RJ, 302012, India.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over USD 50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If the package shipped from Enamelware Unlimited will not be collected by the buyer Enamelware Unlimited will forfeit the paid amount to adjust the shipping cost.